Silver
No setup fees. No minimums. No long-term contracts.
- Criminal Records Search
- Social Security Number Trace
- Sex Offender Registry
- Global Watchlist
Standard Background Check
Create AccountTransparent background check pricing
Information Direct is among the few FCRA-compliant, minority-owned, SAM-registered background check providers offering transparent SMB pricing alongside federal-contractor-ready compliance, built for today's compliance-conscious hiring environment.
SMB packages
Every package is FCRA-compliant and supported by our U.S. team. Prices are base service fees before any applicable pass-through access fees.
No setup fees. No minimums. No long-term contracts.
Standard Background Check
Create AccountMore included than the leading competitors, at a lower price.
Everything in Silver, plus:
Our Most Popular Package
Create AccountComprehensive screening for senior hires and regulated roles.
Everything in Gold, plus:
The Ultimate Background Check
Create AccountBuilt for regulated teams, federal contractors, and high-volume hiring.
Enterprise Screening Program
Request Quote*Standard third-party court, repository, DMV, school, employer, lab, clinic, international, copy, certification, or source-access fees may apply, passed through at cost with no markup. Review pass-through access fee guide.
SMB packages do not require setup fees, monthly minimums, or long-term contracts. Account approval and report fulfillment still require credentialing, permissible purpose, candidate authorization, and acceptance of the applicable service terms.
Pass-through access fees
Our rule is simple: package prices cover Information Direct's service work. If a third-party source charges for access, we keep that source fee separate, pass it through at cost, and explain what triggered it.
Court clerks, state repositories, PACER sources, archives, and document providers may charge access, copy, image, certification, or retrieval fees.
State motor vehicle agencies set their own record-access fees. The final amount depends on license state, record type, and any follow-up record pulls.
Schools, clearinghouses, payroll databases, employer verification systems, and archive vendors may charge source fees to verify records.
Lab, collection-site, after-hours, observed-collection, retest, chain-of-custody, and clinic-specific surcharges may apply by location and test type.
Country, province, local authority, translation, and source-handling fees vary by jurisdiction. International searches are quoted before fulfillment.
Certified copies, clerk copies, physical retrieval, mail or courier charges, and expedited source handling may apply when required or requested.
Third-party access fees are passed through at cost with no Information Direct markup.
When a source fee is known before fulfillment, we disclose it before the order proceeds.
Some fees depend on a candidate's address history, license state, school, employer, lab location, country, alias, or court source. We flag them as soon as they are identified.
Access fees are separated from package service fees where the source makes itemization practical.
Use the access-fee guide for state courthouse ranges, or contact us for jurisdiction-specific source fees before you authorize a report.
Why Information Direct
Human-reviewed records, not database-only shortcuts.
Start with one report and scale only when you need to.
Reach a real person when compliance or timing matters.
Known source fees are disclosed before fulfillment and itemized at cost with no markup.
A la carte add-ons
Use these when a role needs an extra search, verification, MVR, or drug test. We confirm any external access fees before fulfillment.
PACER-direct search across federal district courts.
View serviceOne school, degree, dates, and graduation status where available.
View serviceVehicle record details where permissible under DPPA.
View serviceStandard drug and alcohol screening through nationwide collection partners.
View serviceIncluded with every account
Create an account without onboarding charges.
Run one report or build a recurring program.
Pay for the reports and add-ons you order.
No AI-only scoring or automated eligibility decisioning.
FCRA disclosure, authorization, and adverse action support.
Reach a real person when a report or rule needs attention.
How it works
Choose a package or add services by role.
Disclosure and authorization are captured in the portal.
Most Silver and Gold reports return in 1 to 3 business days.
Industry fit
See screening pages built around common compliance and hiring workflows.
Enterprise
We support regulated teams, federal contractors, and organizations that need documentation beyond a standard SMB package.
Pricing notes
These are base package and service fees for standard U.S. employment screening. Court access, DMV, third-party school, employer database, lab, clinic, international, copy, certification, and unusual jurisdiction fees may apply when a source charges us to retrieve or verify a record.
Known access fees are disclosed before fulfillment whenever possible. Some fees are only knowable after candidate information identifies a license state, county, school, employer, lab site, country, alias, or source system. When that happens, we flag the fee as soon as it is identified and itemize it at cost.
No. Third-party access fees are passed through at cost with no Information Direct markup. Package prices cover our service work; access fees belong to courts, DMVs, laboratories, schools, verification databases, international sources, or other record providers.
Most Silver and Gold reports return within 1 to 3 business days. Platinum and Enterprise reports may take 3 to 5 business days depending on jurisdiction and verification depth. Court delays in specific counties can extend turnaround, and we will flag any expected delays before order confirmation.
Yes. Federal FCRA law and state equivalents, including California ICRAA, require written candidate authorization before any employment background check. Our portal handles the disclosure and consent flow automatically, with audit-ready records.
Yes. Start with Silver, Gold, or Platinum and swap individual searches in or out by role, department, location, or client requirement.
Yes. Once you reach consistent monthly volume, we move you into a custom pricing tier under the Enterprise track. Contact us to discuss.
Yes. We provide international screening across 190+ countries, including criminal records, education verification, and employment verification where locally permissible. International searches are quoted by country before fulfillment due to varying access fees and timelines.
We follow FCRA reinvestigation requirements. Candidates can dispute findings directly through our portal, and we re-verify disputed items at no charge. Employers receive pre-adverse and adverse action letter templates compliant with federal and California requirements.
No. Small businesses can pay per report with no monthly minimums or long-term contract. Account access and each order remain subject to credentialing, permissible-purpose certification, and the applicable terms.
Contact us as quickly as possible. If work has not started, we can cancel without a service fee. Once a search is assigned to a courthouse researcher, lab, DMV, school, or third-party source, pass-through access fees and completed work may be non-refundable. Candidate disputes and required reinvestigations are handled at no charge where required by law.
Use the Enterprise tier. We can support SAM and CAGE documentation requests, subcontracting flow-down paperwork, security and compliance packets, and custom screening matrices by role.