Information Direct
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Services · Verifications

Employment verification that actually reaches past employers.

Trained verifiers, not scrapers, confirm dates of employment, title, reason for leaving, and re-hire eligibility directly with HR. Full The Work Number and HRIS coverage, with phone and email fallback.

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What's included

Employment dates
Start and end dates confirmed directly with HR or The Work Number.
Job title verification
Most recent job title, department, and reporting structure where available.
Reason for leaving
Voluntary resignation, termination, layoff, or mutual separation, when disclosed.
Re-hire eligibility
A yes / no / not disclosed from the prior employer, with any conditions noted.
Salary / compensation
Where the prior employer is willing to disclose; policy varies by state and company.
Gap explanations
Candidate-provided explanations for unverifiable gaps, flagged for your reviewer.
Self-employment and contract work
Verified against 1099s, business registrations, tax records, or professional references.
International employment
In-country verifiers handle phone, email, and HRIS outreach in local languages.

Why Information Direct

Direct HR contact

Trained verifiers call or email HR or a named supervisor, every conversation documented.

HRIS + The Work Number

Automated integration with The Work Number, Workday Verifier, and major HRIS endpoints.

International reach

In-country researcher network handles foreign verifications in the local language.

Smart retries

Automatic re-attempts on multiple channels before flagging a non-response.

FCRA-compliant

Candidate-signed disclosure, ban-the-box-aware reporting, adverse action workflow.

Candidate-friendly

Clear status updates to the candidate so legitimate history is not mistaken for a red flag.

How it works

  1. 1
    Candidate consent captured
    Your candidate signs an FCRA-compliant authorization listing the employers to verify.
  2. 2
    Employer outreach
    First attempt via The Work Number or HRIS. Second attempt by phone. Third attempt by email.
  3. 3
    Data captured
    Dates, title, separation reason, and re-hire status logged with the source contact and time.
  4. 4
    Unverifiables flagged
    If an employer declines, a substitute verifier (reference, 1099, tax document) is attempted.
  5. 5
    Report delivered
    Clean verified / unverified status for each employer on a single report line.

Frequently asked questions

How long does employment verification take?

Most domestic verifications complete in 24-48 hours. Employers who use The Work Number or Workday Verifier respond within minutes. Difficult or closed businesses can take 3-5 business days and may require an alternate verifier.

What if a past employer is out of business?

We try a substitute verifier: payroll records, tax documents, W-2s, business filings with the Secretary of State, or a former supervisor. Each substitute is documented in the final report so your auditor sees the chain.

Do you verify 1099 and self-employment?

Yes. We verify 1099 work against tax records or client references, and we verify self-employment against business registrations, DBA filings, or professional references. This is treated as a distinct work product from W-2 verification.

Can you verify international employment?

Yes. Our in-country researcher network handles phone, email, and HRIS outreach in local languages. GDPR and country-specific consent rules are handled inside the workflow.

Will the past employer know who asked?

The Fair Credit Reporting Act requires candidate consent, and the candidate is named in the verification request. Your company name is used as the requestor of record.

Related services
Education verificationCounty criminal recordsInternational screening

Ready to run your first employment verification?

No contracts. No minimums. Paralegal-driven, FCRA-compliant, ready when you are.

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