Billing guide
Information Direct keeps account creation low-friction. Standard signup does not require a card at submission; operations reviews the account, confirms billing details, and explains package and source-fee expectations before fulfillment.
Account creation starts with business, compliance, and billing contact information. Payment setup can be confirmed after account review.
An invoice may include base package fees, add-on search fees, pass-through source access fees, rush or special handling fees when approved, and any custom enterprise services.
Confirm the role, candidate locations, driving state, schools, employers, labs, international countries, and court scope before ordering.
| Item | What it covers | Planning note |
|---|---|---|
| Package fee | Listed searches in Silver, Gold, Platinum, or Enterprise | Published on pricing page |
| Add-on fee | Optional role-specific services | Use only when role requires it |
| Access fee | Court, DMV, school, employer, lab, clinic, or international source fees | Passed through at cost |
| Enterprise support | Volume, procurement, custom matrices, documentation support | Quoted before rollout |
FAQ
No. Standard account creation can be submitted without a card during initial review.
No. Information Direct passes third-party source access fees through at cost with no markup.
Yes. Use the same-as-account-contact option when available to reduce duplicate entry.
Use the buyer guides, compare package pricing, or ask our team to help scope a role-specific screening matrix.