Review the request
Your employer or prospective employer explains the role, screening scope, and any forms you need to complete.
Candidate help
Understand your background check and your rights.
This page helps candidates understand authorization, timing, report review, dispute options, privacy resources, and who to contact when a background check is in progress.
Process
What usually happens next.
Exact steps vary by employer and role, but most employment screening workflows follow this path.
Complete authorization
Employment background checks generally require disclosure and written authorization before the report is ordered.
Watch for source timing
Courts, schools, employers, DMVs, labs, and international sources may affect report timing. Complete details reduce delays.
Review and dispute if needed
If you believe information is inaccurate or incomplete, you can dispute it and request reinvestigation where required by law.
Help topics
Common candidate questions.
Authorization and release forms
Use your employer-provided disclosure, authorization, and any state-specific notices before a report is ordered.
Report timing
Many standard reports return in 1 to 3 business days, but source access, verifications, drug screening, or international work can take longer.
Candidate disputes
Candidates can dispute inaccurate or incomplete report information. Information Direct will explain the next step and reinvestigation path.
Adverse action
Employers are responsible for pre-adverse and final adverse action notices when report information may affect an employment decision.
Privacy requests
Website privacy choices and non-FCRA privacy requests can be submitted through the Privacy Choices page.
Support
Need help? Call (800) 707-2450 or contact info@informationdirect.us with your name, employer, and question.
FAQ
Candidate FAQ
Do I need to consent before an employment background check?
Yes. Employment background checks generally require a clear disclosure and written authorization under the FCRA and applicable state laws.
How long will my background check take?
Timing depends on the checks ordered and source availability. Some components move quickly, while courts, employers, schools, labs, DMVs, or international sources can take longer.
What if something on my report is wrong?
You can dispute inaccurate or incomplete information. Contact Information Direct using the report instructions or call (800) 707-2450 for the dispute path.
Does Information Direct decide if I get hired?
No. Information Direct provides background screening reports and support. The employer makes its own hiring decision under applicable law.