Confirm the request
Make sure you recognize the employer, role, and reason for the background check before sharing information.
Candidate basics
You were asked to complete a background check. Here is what to expect.
Most employment background checks start with an employer request, candidate disclosure and authorization, source research, report review, and a dispute path if something looks inaccurate or incomplete.
Checklist
Start here.
Complete required forms
Employment screening generally requires disclosure and written authorization before the report is ordered.
Provide complete details
Legal name, prior names, date of birth, address history, school, employer, license, and release forms help avoid delays.
Watch for updates
Courts, schools, employers, DMVs, labs, and international sources can affect timing.
Guide
What to know.
Information Direct does not make hiring decisions
Information Direct provides background screening reports and support. The employer or organization that requested the report makes its own decision under applicable law.
Use official contact paths
If you are unsure whether a request is legitimate, contact the employer directly using a phone number or email address you already trust. Do not send sensitive information to an unverified sender.
You have rights if the report is used against you
If report information may negatively affect an employment decision, the employer may need to provide a copy of the report, a Summary of Rights, and a chance to review or dispute before a final decision.
FAQ
Common questions
Who ordered my background check?
The employer or organization listed in your background check request ordered it. If you do not recognize the requester, contact the employer before continuing.
Can I ask for help while completing forms?
Yes. Contact Information Direct or the employer if a form, upload, or requested detail is unclear.
Is this legal advice?
No. This page is general candidate support. For legal advice, contact an attorney or the appropriate government agency.