Start with role risk
Screening should be consistent for similar roles, but not every role needs the same checks. A thoughtful matrix helps avoid both under-screening and over-screening.
- Identify access to money, vehicles, homes, vulnerable populations, regulated data, or secure facilities.
- Decide which searches are required, conditional, or unnecessary.
- Document why each search is job-related.
Add only what the role needs
Add-ons are useful when a role requires more than a package baseline. The goal is not the most expensive report; it is the right report for the role.
- MVR for driving duties.
- OIG/SAM for healthcare and federal contractor exposure.
- Credit report for finance or fiduciary roles where legally permissible.
- Education and employment verification for credential-sensitive positions.
Review state restrictions
State and local rules can affect criminal history timing, credit reports, marijuana testing, fair chance hiring, and adverse action. Review sensitive searches before rolling out a matrix nationwide.
- California roles may require ICRAA-aware workflows.
- Credit checks are restricted in many states and cities.
- Ban-the-box and fair chance rules can affect when criminal history is considered.
Role-based starting points | Role | Starting point | Common add-ons |
| General office employee | Silver | Employment verification, education verification |
| Manager or senior hire | Gold or Platinum | Employment, education, references, civil records |
| Driver or field worker | Gold | MVR, drug screening, county scope based on address history |
| Finance or fiduciary role | Platinum | Employment credit where permissible, federal criminal |
| Healthcare role | Gold or Platinum | OIG/SAM, license verification, drug screening |
| Government contractor | Enterprise | OIG/SAM, federal criminal, documentation support |
Should every role use the same background check?
Usually no. Similar roles should be treated consistently, but different roles may justify different checks.
Can we remove a search from a package?
Yes. Information Direct can help customize packages by role, department, location, or client requirement.
What is the safest way to build a matrix?
Define role families, document why each check is relevant, review state restrictions, and have counsel review sensitive categories.