Who this is for
HR leaders, compliance teams, procurement, operations leaders, and regulated organizations that need a controlled screening program.
Enterprise screening
Enterprise background screening with human review and flexible controls.
For larger teams, background checks need more than a package menu. Information Direct supports role-based screening matrices, volume pricing, audit-ready workflows, and contract-ready documentation.
Role-based screening matrices for departments, locations, and regulated positions.
Support for SAM, CAGE, subcontracting paperwork, security packets, and custom documentation.
Human-reviewed reports and direct support for escalations, delays, and candidate disputes.
Standardize without losing flexibility
Enterprise screening works best when every role maps to a documented package. That keeps orders consistent while still allowing exceptions for regulated duties, state restrictions, and client requirements.
- Build matrices by job family, location, and risk profile.
- Separate required checks from optional or conditional add-ons.
- Review state-specific restrictions before rollout.
Operational controls
Higher volume increases the need for audit trails, user controls, and process clarity. Information Direct supports documented workflows from account setup through report delivery and dispute handling.
- Credentialing and permissible purpose review before access.
- User access controls and account-level support paths.
- Order, report, dispute, and adverse action documentation.
When enterprise is the better fit
Enterprise scope is usually appropriate when you have higher monthly volume, multiple locations, regulated roles, federal or client documentation needs, or an internal compliance team that needs a repeatable process.
- Volume pricing and custom billing arrangements.
- Security and compliance packet support.
- Implementation planning for ATS or HRIS workflows.
| Need | Program element | Why it matters |
|---|---|---|
| Multiple role types | Screening matrix | Prevents inconsistent orders and over-screening. |
| Regulated workforce | Compliance review | Aligns scope with FCRA, state, local, and industry rules. |
| High volume | Custom pricing | Moves repeat buyers out of one-off SMB pricing. |
| Procurement review | Security and legal packet | Supports vendor diligence and contract review. |
FAQ
Common questions
Do you support volume pricing?
Yes. Consistent monthly volume can be moved into a custom pricing tier under the Enterprise track.
Can you support federal contractor documentation?
Yes. We can support SAM and CAGE documentation requests, subcontracting flow-down paperwork, security packets, and custom screening matrices by role.
Do enterprise clients still need candidate authorization?
Yes. Employment screening workflows still require appropriate disclosure, authorization, permissible purpose, and adverse action handling.
Ready to compare the right package?
Start with published SMB pricing, then add searches only when the role requires them. Enterprise support is available for custom matrices, volume pricing, and documentation needs.