Who this is for
Temporary staffing firms, direct-hire recruiters, light industrial staffing agencies, healthcare staffing teams, and professional recruiting firms.
Staffing agencies
Background checks for staffing agencies that need speed and consistency.
Staffing agencies balance candidate volume, client requirements, turnaround expectations, and compliance documentation. Information Direct helps agencies build reusable screening matrices without forcing every client into the same package.
Package templates by client, role family, or assignment type.
No minimums for inconsistent volume, with Enterprise support when volume grows.
Direct support for court delays, candidate disputes, and client-specific documentation.
Separate agency standards from client add-ons
Most staffing agencies need a baseline package plus client-specific requirements. Keeping those separate makes orders faster and avoids over-screening every candidate.
- Use a baseline package for general placements.
- Add client-required MVR, drug screening, education, or OIG/SAM only when needed.
- Keep client-specific screening matrices documented and easy to repeat.
Control turnaround expectations
Staffing buyers care about speed, but checks can depend on court, DMV, school, employer, lab, or candidate response time. Clear status reduces recruiter frustration.
- Use packages that match common assignment types.
- Collect complete candidate details before submission.
- Flag delayed jurisdictions or verifications early.
Protect the agency relationship
Staffing agencies sit between candidates and clients. A consistent FCRA workflow and clear dispute path help protect candidate experience and client trust.
- Document candidate disclosure and authorization.
- Use adverse action when report information may affect placement.
- Keep client requirements aligned with applicable law and role relevance.
| Placement type | Common package | Common add-ons |
|---|---|---|
| Clerical or administrative | Silver or Gold | Employment verification if client requires it |
| Light industrial | Gold | Drug screening, MVR for driving or equipment duties |
| Healthcare staffing | Gold or Platinum | OIG/SAM, license verification, drug screening |
| Executive search | Platinum | References, civil records, education, employment |
FAQ
Common questions
Can staffing agencies use different packages for different clients?
Yes. Screening can be organized by client, role family, job location, or assignment type.
Do temporary workers need authorization?
Employment-related screening generally requires appropriate disclosure and written authorization before the report is ordered.
Can we get volume pricing?
Yes. Consistent monthly volume can be moved into an Enterprise pricing track with custom matrices and account support.
Ready to compare the right package?
Start with published SMB pricing, then add searches only when the role requires them. Enterprise support is available for custom matrices, volume pricing, and documentation needs.