Silver
Silver is the starting point for core baseline screening when the role does not require deeper verification or regulated add-ons.
- Useful for basic employment screening.
- Add verifications or MVR only when role needs require them.
- Good for low-complexity roles with clear authorization.
Gold
Gold fits many standard employment roles because it adds a broader screening scope without turning every order into a custom enterprise workflow.
- Useful for roles that need more than baseline checks.
- Common add-ons include MVR, drug screening, or additional verifications.
- Most popular starting point for many SMB employers.
Platinum and Enterprise
Platinum supports senior, regulated, or trust-sensitive roles. Enterprise supports custom matrices, volume, procurement, and documentation needs.
- Use Platinum for senior hires and regulated roles.
- Use Enterprise for federal contractors, volume pricing, and custom documentation.
- Ask support before rolling out sensitive checks nationwide.
Package fit | Package | Best fit | Common next step |
| Silver | Basic employment screening | Add verification if claims matter |
| Gold | Most standard roles | Add MVR, drug screening, or role-specific checks |
| Platinum | Senior or regulated roles | Review sensitive searches and adverse action workflow |
| Enterprise | Volume, procurement, or custom matrices | Scope with support before rollout |
Which package should I start with?
Gold is often the practical starting point for standard roles, but the right package depends on job duties and legal requirements.
Can I customize a package?
Yes. Information Direct can add or remove searches based on role, location, and policy.
Do packages include all source fees?
No. Third-party source access fees may apply and are passed through at cost with no markup.