Step 1: Define the role and scope
Start by deciding which searches are job-related for the position. A driver, finance manager, healthcare worker, warehouse employee, and executive may need different screening scopes.
- Confirm job duties, work location, and candidate location.
- Map each search to a business or compliance reason.
- Avoid ordering searches that are not relevant to the role.
Step 2: Capture disclosure and authorization
Employment background checks generally require a clear disclosure and written candidate authorization before the report is ordered.
- Use standalone disclosure where required.
- Collect written authorization before ordering.
- Include state-specific notices when applicable.
Step 3: Order, monitor, and review
Once ordered, the provider researches the selected sources, flags delays, and delivers a report for employer review. The employer should review the report in context and avoid automatic decisions.
- Monitor pending courts, schools, employers, labs, or DMV responses.
- Review findings, identifiers, jurisdictions, and source notes.
- Ask support before acting on unclear or disputed information.
Step 4: Use adverse action when needed
If report information may negatively affect the employment decision, the FCRA adverse action process usually requires pre-adverse notice, a waiting period, and final adverse action notice if the decision stands.
- Send the report copy and Summary of Rights where required.
- Allow reasonable time for review and disputes.
- Document the final decision and notices.
Process checklist | Stage | Employer question | Helpful resource |
| Scope | Which checks fit this role? | Pricing and role matrix pages |
| Consent | Do we have written authorization? | FCRA overview |
| Order | Is candidate information complete? | Client guides |
| Review | Do findings require follow-up? | Sample report |
| Decision | Does adverse action apply? | Adverse action guide |
Can an employer order before authorization?
For employment reports, employers should obtain required disclosure and written authorization before ordering.
How long does the process take?
Most Silver and Gold reports return within 1 to 3 business days, but turnaround depends on scope, jurisdiction, and source response time.
What if a candidate disputes the report?
The candidate can dispute inaccurate or incomplete information. Required reinvestigations are handled at no charge where required by law.